How do I start an Automated Proctoring Session? - Onboarding 2.0

Issue

An exam is set to be proctored by Automated Proctoring and you are looking for instructions on how to get that process started.

Solution

Video Walkthrough



Steps to follow

1. Navigate to the SmarterProctoring dashboard using the link from your institution's LMS (Learning Management System).  The link to SmarterProctoring might be listed as "SmarterProctoring" or simply "Proctoring".  Once complete you will see the SmarterProctoring dashboard as seen below.
   
   
   
   
2. First, locate the exam session that you wish to start.  If you have multiple choices for proctoring your exam, you will have to click on Choose a proctor and then choose Automated Proctoring on the following screen.  If Automated Proctoring is your only proctoring choice, you will see a green button that says Start exam.
   
   Note: Make sure that you are using GOOGLE CHROME before you start your exam.
   
   
   
   
   
   
   
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4. If you previously chose Automated Proctoring as your proctor but did not start on your exam at that time, you will need to click START SESSION to begin the process.
   
   
   
   
   
5. If you have not already done so, you will be prompted to download the chrome extension for your exam.  Chrome may also request access to your Camera & Microphone. Make sure you click on Allow to provide access to your microphone and camera and then click on the Get the SmarterProctoring Extension button to proceed.
   
   
   
   
   
   
6. A new tab will be created and will open up to the chrome web store. On this screen, click the blue button that says Add to Chrome.  A small pop-up will appear and ask you to Add extension. You will need to click on this pop-up to proceed with onboarding.
   
   
   
   
   
   Once the extension has been added, you can close the tab containing the google web store and return back to SmarterProctoring onboarding.
   
   
7. Back in SmarterProctoring, you should now see that the extension installation was successful. 
   
   
   
   
   
   
8. The next screen you will encounter is the Agreements Check page which asks for your agreement to be recorded during the exam.  Your camera, screen, and audio will be recorded for the duration of your exam. This is a required step in order to test.
   
   
   
   
   
9. Next, you will need to click Enable Permissions that are required for Automated Proctoring on the Chrome Permission Check page.
   
   
   
   Once enabled, you will get a checkmark showing that they were successfully permitted. 
   
   
   
   
10. After clicking next, an automatic speed check will start. Your network must meet the minimum requirements of a minimum download speed of 3 Mbps; your upload speed will determine your video's resolution as seen in the chart below:

    Level	Minimum Upload Speed	Resolution
    High	10+ mbps	Native Resolution
    Medium	5+ mbps	512 x 288
    Low	1+ mbps	480 x 270

     

    
    
    
    
    When the check passes you will get a Next button to move on. 
    
    
    
    
11. Next up is the Audio Check screen which lets you choose which microphone you want to use and test that your speakers are active. 
    
    
    
    The blue microphone icon will react with a green audio meter if it can hear you speaking or making sounds. Then you will need to click the Play Sound button to test that the correct speakers are active and either confirm or deny that you could hear the chime sound that plays. Clicking yes after also confirming that your microphone is being picked up will bring up the Next button.
    
    
    
    
12. Next, you will need to select the camera you would like to use from the dropdown menu. 
    
    
    
    Once selected, you will see a preview of your selected camera and will be able to access the Next button. 
    
    
    
    
13. You will now be asked to share your screen so that it can be recorded.
    
    
    
    Click the blue Share Screen button to bring up the pop-up to select your screen. In the pop-up, you will need to click on the image of your screen first to select it, and then you will be able to click the Share button. 
    
    
    
    Once it is successfully shared you will get the Chrome recording toolbar at the bottom of the screen with a Stop Sharing and Hide button. You can use the Hide button to get it off of the screen but clicking the Stop Sharing button will end proctoring. You will then get the Next button on the right side of the page. 
    
    
    
    
14. Now it's our turn! In this next step, we need to do a little behind-the-scenes work to get your session going. 
    
    
    
    You will see the progress bar fill up, the floating proctoring menu will appear on the left side of the screen, and the Next button will appear on the right. 
    
    
    
    
15. Next up is Identity Verification. Here you will take a photo of yourself and then your ID. Line up your face with the oval and select Capture Photo. You will have the option to retake it or click Next to go to the ID photo step.
    
    
    
    
    Then you will do the same for your ID. Line it up with the guides and click Capture Photo. You will once again have the option to retake the picture or click Next to move on. 
    
    
    
16. The final step before you are able to begin your exam is the Room Scan. In the Room Scan, you will need to show the area you are working in as well as any materials you might be using on your tests such as notes or formula sheets. Click Start Scan to begin. 
    
    
    
    Click Stop Scan when you have finished. 
    
    
    
    You will have the option to redo your Room Scan video via the Retake button and once you are satisfied with it you can click Next. 
    
    
    
    
    
17. You made it! You should now be on your test page where your password will be injected by the software.