Within the first few days of each course start date it is critical that you :
-Install/Upgrade the Google Chrome Web Browser Version 74 or above if it is not pre-existing on your laptop or desktop computer.
-Complete any demo exams that were assigned to you.
-Report any issues that you experience to the SmarterProctoring Support team, so that they have the opportunity to resolve the issue well in advance of your exam(s).
-You may use the support button (chat) or the help button (email) to contact us.
-You CANNOT use tablets or phones for automated proctoring. Only laptops (Mac, PC or Chromebook) or desktops (Mac or PC) are allowed.
-You need to close out of all other open programs, to ensure that the computer is not slowed down when taking an exam.
-When Testing try your best not to cover your face during the session. For example - do not cover your face with your hand while leaning on the desk or table you are working at.