If you do not see a reschedule button, you will need to cancel the exam. This will refund the funds to your account within the next few business days. If not, please try this option.
Please Note: Support agents cannot see additional time slots while an exam is scheduled. For an agent to see additional time slots, he/she must first cancel the exam for the student. We make no guarantee that there will be time slots available if we take this course of action. We also make no guarantee that the time slot you have now will still be available.