You are unable to schedule your exam because there are no time slots or the time slots that are available do not work for you ie: too early / late in the day or you will be working during those hours.
SmarterProctoring is a service that connects students to proctors in their area. The proctors work for third party companies; therefore, we are not able to open up additional time slots on their behalf. To resolve this issue, your first option is to select an appointment with an alternate proctor. This option can only be done if your exam already gives you the option to choose between different proctoring services.
If there are no alternate proctors or proctor appointments available, please reach out to your instructor to request an accommodation. SmarterProctoring is unable to issue you an accommodation as the accommodation needs to come from your instructor.
To prevent this from occurring again, it may be helpful to schedule your exam towards the beginning of the scheduling window. We do track proctor availability and regularly report this information to the proctors. Please note, if you are trying to schedule an appointment with a testing center, you may need to reach out to the testing center directly to request that they post their time slots if none are listed.